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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Eligibility for Refunds: 1.ltems must be unworn, unwashed, and in their original condition with tags attached. 2.Proof of purchase is required. 3. To start a return, you can contact us at info@lacemoods.com. Please note that returns will need to be sent to the following address: 6 YISHUN INDUSTRIAL STREET 1, #04-19, NORTH VIEW BIZHUB, Singapore  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

How to Request a Refund: 1.Email us at info@lacemoods.com with your order details and reason for the return. 2.Once approved, you will receive instructions for returning the item. 3.Refunds will be processed to your original payment method within 10 business daysafter we receive the returned item. If more than 15 business days have passed since we’ve approved your return, please contact us at  info@lacemoods.com.

Non-Refundable ltems: Final sale items and gift cards. For additional questions, contact our customer service team at  info@lacemoods.com

To help you make informed decisions before placing an order, here's some important inforegarding Interestional duties and OEM (Private Label) options: [Taxes & Import Duites] ▪Our products prices do not include customs duties or import taxes. These charges (if any) are the buyer's responsibility upon delivery. ▪Important Notes: For orders shipping to the U.S., import duties on lingerie items have recently increased up to 30%. Please check local policies or contact us for customs- friendly solutions before purchasing. ▪If you have special requirements (like invoicces or declared values), feel free to contact us after placing the order - we're happy to assist. [OEM &Private Label Services] ▪We offer full OEM services for lingerie products. This includes private label customization, branded tags, packaging design, etc. ▪Minimum Order Quantity (MOQ) applies. Please contact us for specific quotes and proudction details. For collaboration or wholesale inquiries, feel free to reach out via our [Contact Us] page. We'll get back to you promptly with tailored solutions.